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i am having trouble picking between several frames. Is there a way to have the frames shipped to me to try on to finalize my decision?

asked by alan G. on 11/15/18

3 Answers
Dear Alan,

Thank you for reaching out to us for help.

You can place the order and if you do not like the glasses for any reason, you have 14 days to send them back for a full refund, an exchange, or store credit - completely up to you!

Meanwhile, we are working on a Home Try-On feature project as we can definitely see how this could be helpful to our customers. So stay tuned for what's coming!

Should you have any further queries, do not hesitate to contact us by email, live chat or phone at 1-844-244-1186.

Best Regards,
Helpful (1)
You can order two and try them at home for free for 14 days. Or, you can order and pay for as many as you want and return for a refund.
Helpful (0)
Even shipping a pair of glasses that you pay for takes over a month and lots of customer service hassles. Find a different company.
Helpful (0)

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