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how long does it take to get glasses whenever you pay for express shipping?

asked by chloe b. on 2/12/20

3 Answers

Standard BS answer from James. Do you really believe that they spend 2 days testing your glasses. More like something a sales team comes up with when they say... "We really suck at delivering. Oh, we can buy a couple days by saying that quality control takes an extra two days". Meanwhile, I received glasses from a competitor within the week I ordered them.

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I paid for express shipping and still haven't gotten them. It's been a month

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Hello Chloe,

Production and shipping times vary depending on your prescription and the nature of your order, as well as which shipping method you choose.

Our typical production time is as follows:
Single vision (general use/near vision): approximately 2-4 business days
Multifocal / bifocal / tinted lenses: approximately 6 business days
Once your glasses are ready our Quality Assurance Team will test them for approximately 1-2 business days before shipping them out.
Shipping can take between 5-10 business days, depending on the Courier:
Standard (free): up to 7-10 business days
Expedited ($9.95): up to 5-7 business days
Express ($12.95): up to 3-5 business days

If you require any further assistance, please contact us 24/7 at 1 844 244-1186 or by live chat on our site.

Yours truly,

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