Ginny's Questions & Answers

Hi Eddy, We are sorry you are having trouble with your account. Please send us an email to socialcs@sccompanies.com with your contact information so we can contact our Credit Department and look into this for you. Thanks for reaching out and bringing this to our attention.

Hi Nancy, Sorry for the delay in replying. You can only use the Credit Limit for each individual Company. You can not use them across companies. Thanks!

Hi Brenda, we are sorry to hear this. We would like to help if possible. Please send an email to socialcs@sccompanies.com so we can look into your account and help you better answer the questions you may have. Please reference this post as well as include your contact information. Thanks for reaching out.

Hi Nia, we are not saying that you owe us for taxes. Recently Tax Laws changed and anything that was purchased that shipped to PA, along with a couple other states, we are required to send you the letter we sent you. If you would like more information about this letter, please contact your State Department of Revenue. www.revenue.pa.gov Thanks

Hi Rebecca, You can call and speak with our Credit Department if you would like to ask more specific questions about our Credit Plan. Increases to our Credit Plans are automated and not controlled by our agents. Hope this helps.

HI Joann, We aren't sure what that reference number is referring to. Please give our Customer Service a call with your contact information and we would be happy to help. Or you can send an email to socialcs@sccompanies.com for more assistance.

Hi Sonia, that are a number of reasons an item could say can not ship. If you have a specific item in mind we would be happy to help you look at them in our inventory.

Hi Linda, All orders are subject to a final credit approval. You can call and speak to our Credit Department to get more information if you would like regarding your exact credit limit. Thanks!

Hi Brenda, this is something we are looking into doing in the future however at this time, it is not something we do. Thanks!

Hello Solomon, Thanks for asking. When smoking meat, the smoking time is not as important as the internal temperature of the meat. You will find that this Ginnys smoker works much faster than traditional smoking methods. Please monitor temperatures closely to avoid undercooked or overcooked food. Was there a specific meat you were looking for? If so you can email us at socialcs@sccompanies.com and reference this post and we would be happy to look into it further for you. Have a great day.