Getaroom
Questions & Answers
Here’s what buyers have asked with answers from Getaroom staff and previous consumers.
59
questions answered
0%
answered within 1 day
Answer:
Please send an email to customerservice@getaroom.com if you are having trouble getting through on your phone line. Please do not post any personal information in this Q & A board. You may also attempt a direct message to us via this Sitejabber site. Thank you for your patience. Getaroom
By Karen B., over a year old
Answer:
Andrew,
We do apologize for this experience. We will need a little more information in order to search for your reservation. Do you have a booking # or ticket number so that we may review your case and reach out to you directly? We can also search by the travel dates.
Thank you,
Getaroom
By Carrie M., over a year old
Answer:
Andrew,
We do apologize for this experience. We will need a little more information in order to search for your reservation. Do you have a booking # or ticket number so that we may review your case and reach out to you directly? We can also search by the travel dates.
Thank you,
Getaroom
By Carrie M., over a year old
Answer:
Hi Shannon, we apologize for this. You may reply to that email for further assistance from the Getaroom Service Team. Thank you.
By Karen B., over a year old
Answer:
-A Customer Service Representative would be able to help you out, please give them a call at 1-800-468-3578. Thank you, Getaroom.com.
By Carrie M., over a year old
Answer:
-A Customer Service Representative would be able to help you out, please give them a call at 1-800-468-3578. Thank you, Getaroom.com.
By Carrie M., over a year old
Question:
What's the charge on credit card for 153.56 labeled as CCI*Hotel Res 800-468-3578 TX dated Feb 22nd?
Answer:
Hi, It appears to be a charge for a hotel booking on our site or with one of our partners, in which was dated Feb 22. If you have further questions, you can email CustomerService@getaroom.com.
By Karen B., over a year old
Answer:
Hi Sherry. Our Service Team has advised they have been in touch with your about this and have setup a refund. Thank you.
By Karen B., over a year old
Answer:
--A Sales Representative would be able to help you out, please give them a call at 1-800-468-3578, option 2. Thank you, Getaroom.com.
By Karen B., over a year old
Answer:
We apologize Sharon for this. Your request has been forwarded to one of our Service Resolutions Specialist who will call you. Thank you for your patience.
Getaroom
By Karen B., over a year old
Have a question?
Ask to get answers from the Getaroom staff and other customers.
Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?