Geekbuying has a rating of 4.2 stars from 942 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Geekbuying most frequently mention customer service, full refund, and fast delivery. Geekbuying ranks 231st among Electronics sites.
This company responds to reviews on average within 2 days
I am completely satisfied with the company. They are true professionals. I will definitely buy again. Also fast support for problem resolution.
I have ordered an expensive beamer l, never received it and there is no signature package. First of all they said that it would take a long time and after that they according to then they posted when I was not home. They send me that the post had been delivered. So don't trust and don't waste your money. I had to pay for something I didn't receive and had to wait months waste of time.
I am completely satisfied with the company. They are true professionals. I will definitely buy again. Also fast support for problem resolution.
Most probably I like the product (look at the title)
Ik cancelled this order the last minute before shipping and Geekbuying did it's best to stop the shipment.
I'm very satisfied they were able to do so and i got my money back very soon after the cancelling.
Support is very helpfull and easy to contact.
Geekbuying is the place i'm going to order when i need something from a Chinese webshop!
Item arrived in time, in perfect condition. This is my 2nd order from geekbuying, only have good experience.
I bought a tablet with Geekbuying and I was very happy to get a very profesional service from this company, this company always answer your emails, always, something that is a great feeling for us, the people that spend money. I highly recommend this company also because their stock are in Europe and USA, having said that, you dont need to pay taxes as I did by buying a phone in AliExpress, the German DHL customs took from me more than 100 Euros of taxes, a real abuse of power. That is why, buying with Geekbuying you save a lot of money and, their prices are the very best there is! I thank Geekbuying for the service and the profesionalism. Alfredo
The electric byke that I purchased fully corresponded to the one advertised. Too bad the front tyre was flat and the tube had to be replaced. Not a big deal, but nevertheless unpleasant. I was also somewhat dissatisfied with the delivery time which was significantly longer than expected and advertised. In addition I have not succeeded so far to obtain a decent customer invoice mentioning the Euro amount that I paid and the applicable VAT.
I am not sure whether I will buy from this website again.
I was able to buy a fan at a good price. Unfortunately, the battery was defective. The support team reacted very quickly and offered to send me a new battery and replacement instructions. That way I didn't have to send anything back, easier and more sustainable - and geekbuying saves money too. Win - Win! It's nice when friendliness and flexibility come together! Communication as it's best!
Fast delivery. Everything went well!. I will buy again
Great seller, good products, good prices. I bought a lot of products from them in the last 5 years
I have to admit that when I've seen for the first time the ads about this website it seemed suspicious. I went all over the place to read about it before I made the first purchase. However, I was instead amazed by the speed of delivering the products, the easy to purchase and last, but least, the products I've got itself. Tracking the transportation was impeccable as well. I do recommend buying from Geekbuying.
Products used:
Computer Accessories
Dear Marius T.,
We appreciate that you took the time to share your experience with us.
There are lots of products of superior quality and reasonable price.
Be sure to revisit Geekbuying.com soon for all our latest offers.
Best Regards,
Geekbuying.com
Ordered a pair of headphones. I have issues with the product. Tried contacting them via email... nothing, asking questions... nothing.
Even the damn rating system is made to fit only them. I placed an objective 1 star review 2 weeks ago. I described in detail what are the problems but I still have no answer and the review was not published. Of course adding another review is not possible because the systems won't allow it.
Keep away from these scammers. They allow only positive feedback on their products and no support is available in case of a problem.
LE: The seller returned the value of the item.
Tip for consumers:
Well, I don't recommend it. In case you have issues there is no real help on the other side. The only information they provided was to reset the headphones... Which of course I did before them advising me to do so.
Products used:
TWS Tronsmart Onyx Ace - wireless earbuds
Dear Cristian B.,
Thanks so much for sharing your shopping experience on Geekbuying.com.
Customers' satisfaction is our ultimate goal. We will continue to serve every valued customer enthusiastically.
Welcome to revisit Geekbuying.com for all our latest offers.
Best Regards
Geekbuying.com
Γρήγορη εξυπηρέτηση, άμεση παράδοση των προϊόντων και στις καλύτερες τιμές. Σίγουρα θα ξανά ψωνίζα
Everything was really good! The item came fast! Thank you so much! I will buy again from the website!
Tip for consumers:
Trust them
Products used:
Walkingpad
Dear OLGA S.,
Thank you for your kind review.
We are looking forward to seeing you on Geekbuying.com again.
Best Regards
Geekbuying.com
Задержка была связана с ошибкой в номере телефона, по которому был послан СМС на получение товара. Мой номер телефона *******373 в заказе указан правильно. По каким то причинам СМС был отправлен на номер *******373. Это был номер телефона честного человека, который сообщил, что ничего не заказывал. После многих звонков и пересылок по почтовым отделениям товар был доставлен по моему адресу.
Livraison rapide et conforme. Excellent rapport qualité prix.
Jestem usatysfakcjonowany. Działa dobrze. Ładuje się z trzy godziny.
Goods came fast, reasonably priced and even pretty good customer service. Very satisfied, 5 Stars.
I have ordered an expensive beamer l, never received it and there is no signature package. First of all they said that it would take a long time and after that they according to then they posted when I was not home. They send me that the post had been delivered. So don't trust and don't waste your money. I had to pay for something I didn't receive and had to wait months waste of time.
Products used:
Didn't receive any but had to pay
Dear Awa,
Thanks for your review. We apologize for the lost package issues.
The relevant department is investigating the issues, and we will arrange for a full refund.
For the details, please get in touch with our customer service team via ticket.
Best Regards
Geekbuying.com
Great experience: good prices, fast delivery, responsive support.
I spent £380 on a electric bike that turned up damaged I've tried to resolve the problem with geek but there not responding the live chat are very unhelpful and the after care too. Stay well clear from there site.
Dear David A.,
We are sorry for the inconvenience.
Please email to service_aftersale@geekbuying.com to apply for a warranty.
Once again, we are sorry for hassle that we made.
Best Regards,
Geekbuying.com
Very kind servicer and really fair, good online shop. I really like it.
Emballage top. Constaté un défaut de fonctionnement, j'ai demandé la garantie qui a été traitée correctement et l'appareil retourné et remplacé, exécution correcte. Reçu nouvel appareil, fonctionne correctement. Merci et meilleures salutations. Associé de Claude Chablaix, Lehmann Hans
I am very happy with the phone. Especially I did get it in EU.
I purchased an item that stopped working
Geekbuyer replaced it very quickly
I was extremely satisfied
Geekbuying was founded in 2012 to create a platform that genuinely puts the customer first. Since our inception, we have become one of the leading E-commerce platforms selling various consumer electronic gadgets. Here at Geekbuying, you can expect to find products you'll love, superior service, and fast global shipping!
We at Geekbuying are about making our customers' lives comfortable and smarter. We have a massive selection of products and offer unbeatable prices. If you are looking for the latest and most fantastic product in categories like smart home and outdoor gadgets, Geekbuying is where you should be!
Geekbuying is the ultimate shopping hub for new releases covering smart home products like vacuum cleaners, fitness equipment like treadmills, top-of-the-line home and office furniture, outdoor items including e-bikes, scooters, and other consumer goods like TV boxes, RC Toys, and so much more! Shop for your favourite brands and products today!
Our product categories can be sorted based on how you want to shop. You can search for products according to price, brand, or specifications. Once you have found a product you love, add it to your “Wishlist” to keep it, or add it to your cart and continue to check out. The checkout process is made to be simple and secure. We accept all major Credit and Debit Cards: VISA, MASTER CARD, AMERICAN EXPRESS, DISCOVER, JCB, DINERS CLUB, ELO & HIPERCARD. We have also partnered with PayPal and local payment methods like KLARNA, SOFORT, Przelewy24, GIROPAY, IDEAL, KONBINI, BOLETO & PIX, OXXO, aiming to offer our customers an even more secure and convenient shopping experience.
We at Geekbuying work tirelessly to ensure your orders are delivered to your doorstep as fast as possible. We ship our products to hundreds of countries and have warehouses worldwide. You, the customer, are kept in mind in every aspect of the shipping process, so we only use trusted carriers to ship our goods. If you have any inquiries throughout the shipping process, our customer service will be there to help.
Geekbuying has local warehouses in Spain, Germany, Italy, Poland, and America. All orders from our regional warehouses have fast duty-free shipping and will be dispatched within 48 hours. We also have warehouses in Hong Kong and China that support worldwide shipping. For after-sale support, we have repair stations located worldwide.
Our customer service team works around the clock to help you with any problem. If you want more information about a product, have a question regarding our website, or have any type of inquiry about your order, we are here for you. You can reach a Customer Care agent by emailing us at service@geekbuying.com or messaging our live chat.
Geekbuying was founded in 2012; Our mission is to devote ourselves to building an efficient brand channel that caters to customers across the globe.
And it has been more than ten years since then. The cumulative number of registered users exceeds 5 million; Geekbuying has sold more than 300,000 products to
more than 200 countries and regions. Due to the love and votes of users, Geekbuying has won many international awards, such as the "outstanding merchant award" from PayPal.
Geekbuying is committed to building a world-leading cross-border brand channel ecosystem.
The company has three core values: respecting people, exceeding customer expectations, and pursuing excellence. We always believe that users are the driving force, and our goal is always to be the most sincere company.
Geekbuying has been reported by many well-known media and recommended to consumers, such as tech advisor, TechRadar, toms guide, etc.
24-hour customer service; you can reach us at anytime
GeekBuying has established an excellent customer service system with a well-trained service team. Contacts can be found on the Contact Us page for customer inquiries; normally, the support team will get back to you within 24 hours. Customer satisfaction reviews can be found on the review website Resellerratings.com.
In June last year, Geekbuying successfully celebrated its 10th birthday and launched its new UI, covered by major media outlets such as Yahoo, Macworld, PCWorld, TechHive, etc. The founder of Geekbuying said: "The 10th anniversary is an opportunity.
Dear Erik D.,
Thanks for taking time to write the review at Geekbuying.com.
Please note that our customer service team has already contacted you, please check your email for more details.
Best Regards,
Geekbuying.com