Gearbest
Questions & Answers
Why is it that customer support staff will give you a bogus answer to a question and then finally admit that they don't have the simple answer so they will contact the manufacturer?
Asked by Robert M. on 3/12/2016
1 Answer
Oscar G.3/13/2016
Because they aren't real support. They provide nonsensical answers to ANY question, hoping you'll go away. The mystery is why there's a live support staff at all; I suppose they're retained in hopes of making extra sales.
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