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I received order in UK date was December 24,2015, and I receive mail from DHL to pay custom taxes, and after this - to receive my goods - order W1512050300173355. I make payment - in January 4th 2016(was impossible to pay early, because of New Year) and two days later DHL RETURN phones back to Singapore! When I asked them(DHL) why - they told me - sender(GEARBEST.COM) request to return goods back to Singapore! Where are my money, where are my goods for 250$!

Asked by Lubo S. on 1/21/2016

1 Answer
Lily L.1/28/2016

Dear Lubo, We have answered your problem in ticket AT16****8. Could you please check and give a confirmation back? Thank you! Gearbest.com

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