asked by
on 10/28/17Sorry Adrian R.,
I apologize for my late response.
Have you issue been solved?
Kindly refer to our warranty policy here: http://www.gearbest.com/about/warranty-and-return.html
If you have any order issues, you can contact our support center for help: https://support.gearbest.com/ticket/ticket/cat?lang=en
We sincerely appreciate your understanding.