Hi Diane,

Thanks for your question. I completely understand your concerns!

Food safety is our top priority here at Freshly, and we package the meals in insulated boxes with non-toxic gel ice packs. They are tested to be safe for 2 days transit time and then also safe to sit outside for up to 12 hours upon delivery.

We only deliver to one or two-day delivery zones, which means we're not able to reach all areas of the country at this time. If you enter your zip code on our homepage, you will see a "Coming Soon" message if we cannot reach you just yet.

I hope this helps, Diane!

I live in Denver CO. I've tested this and I can assure you that their packages with ice blocks stay cold for four+ days.