Flighthub FAQ | Sitejabber

Question:

Can i get airline miles on a british airways flight Can i get airline miles on a british airways flight

Answer:

Hi Megan, Yes! When you fill in your information on our checkout page, there will be a box available for you to enter your frequent flyer number if you have one. Send us a private message if you have any other questions or concerns. Kind wishes, FlightHub Team

By Sarah C., Customer Experience Specialist over a year old

Question:

Can i change my ticket date??????????????? it is august 9th but i wnat to go july busan to toroto Can i change my ticket date??????????????? it is august 9th but i wnat to go july busan to toroto

Answer:

Hi there, Please send us an email to social@flighthub.com with your request and we'll be happy to look into this for you. Kind wishes, FlightHub Team

By Sarah C., Customer Experience Specialist over a year old

See more answers (3)

Question:

I bought ticketn from busan totoronto but can i change date? the flight date is august 9th but i wanna go to toronto early around july

Question:

Flight hub, i booked a flight confirmation number 62ukby my name is howell. i checked my credit card and you debited me the correct total amount usd 1082.58 however my bank advises you debited my credit card from your canadian bank. no where does it say you use a canadian bank to debit my credit card, so now i have a charge of $32.46. i have emailed you as advised by your customers service verification@flighthub.com , twice in fact, called twice and was promised an email or phone call back to confirm you will reimburse my charges but so far nothing. when will i receive something from you ? Flight hub, i booked a flight confirmation number 62ukby my name is howell. i checked my credit card and you debited me the correct total amount usd 1082.58 however my bank advises you debited my credit card from your canadian bank. no where does it say you use a canadian bank to debit my credit card, so now i have a charge of $32.46. i have emailed you as advised by your customers service verification@flighthub.com , twice in fact, called twice and was promised an email or phone call back to confirm you will reimburse my charges but so far nothing. when will i receive something from you ?

Answer:

Hi there, We have successfully located your booking and will be looking into it for you. Should there be any further action required, we will be reaching out to you by phone or email. Kind wishes, FlightHub team

By Sarah C., over a year old

Question:

Hi flighthub, even though i chose to pay in cad dollars and on my checkout page it said the amount was in cad dollars the email confirmation i received stated it was actually in usd. the amount credited on my card were in usd as well. even though this seemed misleading to me it's not a huge deal since the price is still ok.. what i am worried about is why i have 2 additional amounts pending on my credit card of $33.13 and $64.27 in addition to the flight amounts. what are these fees for? Hi flighthub, even though i chose to pay in cad dollars and on my checkout page it said the amount was in cad dollars the email confirmation i received stated it was actually in usd. the amount credited on my card were in usd as well. even though this seemed misleading to me it's not a huge deal since the price is still ok.. what i am worried about is why i have 2 additional amounts pending on my credit card of $33.13 and $64.27 in addition to the flight amounts. what are these fees for?

Answer:

Hi Samantha, We'd be happy to look into this for you. Could you please send us your 9-digit booking by private message? We'll contact you to help sort this out. Kind wishes, FlightHub Team

By Sarah C., over a year old

See more answers (2)

Question:

I just booked a flight today and i didn't receive any email of confirmation or e ticket on my mail. but i have my booking reference. how was that? I just booked a flight today and i didn't receive any email of confirmation or e ticket on my mail. but i have my booking reference. how was that?

Answer:

Hi Sharlaine, It can take up to 24 hours to issue an electronic ticket. If you haven't yet received your confirmation, please send us your booking reference number by direct message. We'll be happy to look into this for you. Kind wishes, FlightHub Team

By Sarah C., Customer Experience Specialist over a year old

See more answers (2)

Question:

Why did the price change all the sudden while i was booking my flight, way to take advantage of the people who are booking their flights because of the prices shown on the website Why did the price change all the sudden while i was booking my flight, way to take advantage of the people who are booking their flights because of the prices shown on the website

Answer:

Hi Alyssa, Unfortunately, when it comes to airfare, prices can fluctuate at any time based on demand and availability, at the airline's discretion. We're so sorry this happened, but the fare is only locked in once your booking is ticketed. Kind wishes, FlightHub Team

By Sarah C., Customer Experience Specialist over a year old

Question:

Why is the price show in search different from the price at check out? the website says price per ticket including taxes and fees Why is the price show in search different from the price at check out? the website says price per ticket including taxes and fees

Answer:

Hi Linh! Could send us a private message with some more details about your search? Will there be children travelling with you? Did the fare increase when you confirmed your booking? We'll be able to look into your questions if you could provide us with a bit more information. Kind wishes, FlightHub Team

By Sarah C., Customer Experience Specialist over a year old

Question:

How do i send my flight reference number? where do i send this info?

Answer:

Hi Devra! Send us a private message or email us at social@flighthub.com. Kind wishes, FlightHub Team

By Sarah C., Customer Experience Specialist over a year old

Question:

Who do you contact to get assistance within the airport for a passenger? do you contact flighthub or the airline Who do you contact to get assistance within the airport for a passenger? do you contact flighthub or the airline

Answer:

Hi Christine! Depending on the kind of assistance you need, I would recommend contacting the airline or the airport directly. If you need a wheelchair or any transportation within the airline, an airport attendant can help you. Kind wishes, FlightHub Team

By Sarah C., Customer Experience Specialist over a year old

Flighthub Questions & Answers

Can i get airline miles on a british airways flight Can i get airline miles on a british airways flight

Can i change my ticket date??????????????? it is august 9th but i wnat to go july busan to toroto Can i change my ticket date??????????????? it is august 9th but i wnat to go july busan to toroto

I bought ticketn from busan totoronto but can i change date? the flight date is august 9th but i wanna go to toronto early around july

I just booked a flight today and i didn't receive any email of confirmation or e ticket on my mail. but i have my booking reference. how was that? I just booked a flight today and i didn't receive any email of confirmation or e ticket on my mail. but i have my booking reference. how was that?

Why is the price show in search different from the price at check out? the website says price per ticket including taxes and fees Why is the price show in search different from the price at check out? the website says price per ticket including taxes and fees

How do i send my flight reference number? where do i send this info?

Who do you contact to get assistance within the airport for a passenger? do you contact flighthub or the airline Who do you contact to get assistance within the airport for a passenger? do you contact flighthub or the airline

Can’t see your question? Ask to get answers from the Flighthub staff and other customers.

Flighthub Questions & Answers

Can i get airline miles on a british airways flight Can i get airline miles on a british airways flight

Can i change my ticket date??????????????? it is august 9th but i wnat to go july busan to toroto Can i change my ticket date??????????????? it is august 9th but i wnat to go july busan to toroto

I bought ticketn from busan totoronto but can i change date? the flight date is august 9th but i wanna go to toronto early around july

I just booked a flight today and i didn't receive any email of confirmation or e ticket on my mail. but i have my booking reference. how was that? I just booked a flight today and i didn't receive any email of confirmation or e ticket on my mail. but i have my booking reference. how was that?

Why is the price show in search different from the price at check out? the website says price per ticket including taxes and fees Why is the price show in search different from the price at check out? the website says price per ticket including taxes and fees

How do i send my flight reference number? where do i send this info? How do i send my flight reference number? where do i send this info?

Who do you contact to get assistance within the airport for a passenger? do you contact flighthub or the airline Who do you contact to get assistance within the airport for a passenger? do you contact flighthub or the airline

Can’t see your question? Ask to get answers from the Flighthub staff and other customers.

How do i send my flight reference number? where do i send this info?