FlexShopper Questions & Answers

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Here’s what consumers have asked with answers from FlexShopper staff and previous consumers.

31 questions answered
3% answered in 1 day
Question:

Why in the world was i not approved? i make almost 4,000 a month.

Answer:

A letter explaining is sent within 30 days of the application. Check your email and if you didn't get it or need additional help the Customer Service Team can assist by phone.

By T-Flex F.,
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Question:

Hi i wanted to know if i can change my payment from one a week to biweekly?

Answer:

Yes, this option is available and our Billing team can help with this.

By T-Flex F.,
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Question:

Can my spending limit increase?

Answer:

Yes, but it has to be reviewed by Customer Service or Billing. With good payment history or an increase in income, your spending limit can increase.

By T-Flex F.,
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Question:

Waiting over 3 days for item thats being sent by amazon i still have not recieved a tracking number. this is my first time using them is this normal?

Answer:

Shipping times can vary depending on the item, the seller, and the carrier. Contact our Customer Service team for more information. We are happy to look into this for you.

By T-Flex F.,
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Question:

Answer:

Yes! FlexShopper does offer biweekly. You have to call the Billing Department to update this.

By T-Flex F.,
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Question:

Ey thinking to get a set of tires

Answer:

Check out our program on https://www.flexshopper.com/page/flex-tires

By T-Flex F.,
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Question:

If i do not pay for 1 month what will happen

Answer:

Details for default of payment are detailed in your lease agreement under Paragraph 4 or 5 Default and Reinstatement We understand that hard ships may come. If you foresee an issue with making weekly payments, please call us. There may be options available under Paragraph 2 Payment Terms of your lease contract and we can help further review with you.

By T-Flex F.,
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Question:

Can flex shoppers really take you to court and sue you, if you stop paying, has anyone ever done that

Answer:

They will repossess if you miss payments and that is stated in the agreement

By J L.
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Question:

Is flexshopper a legit company?

Answer:

You do have the option of paying it off within the first 90 days. It's still a little more expensive then if you purchased it in the store but not by much. My suggestion, don't use this company if you can't pay off the product in 90 days.

By Jeannette R.
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Question:

I was approved and signed an agreement on flexwallet, i can't find any info on how to pick up my items from the store. how does it work with pickup?

Answer:

Once item is ready for pick up, you will be emailed or it be displayed on your dashboard when you log in to your account.

By T-Flex F.,

Can’t see your question? Ask to get answers from the FlexShopper staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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