FareGeek Questions & Answers

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Here’s what consumers have asked with answers from FareGeek staff and previous consumers.

38 questions answered

32% answered in 1 day

Question:

Is it genuine

Question:

Hello i am travelling to canada tommorrow and i have received confirmation but not my e ticket, will this cause a problem at check in?

Question:

I did not get a confirmation email when i clicked the button on the bottom of the confirmation page. can you send it again please?

Question:

Do you charge additional payment other than what is posted online?

Question:

Hello. i booked a flight with faregeek and then checked their reviews. now i am extremely worried. i checked my confirmation number directly with the airline and they assured me that it's valid. has anyone here checked their confirmation number with the airline, found it valid, only to have it canceled by faregeek? i'm really anxious about this and would like to hear from people with experience. my rating is based upon my interaction with a faregeek representative who was not exactly polite when i called. thanks. Hello. i booked a flight with faregeek and then checked their reviews. now i am extremely worried. i checked my confirmation number directly with the airline and they assured me that it's valid. has anyone here checked their confirmation number with the airline, found it valid, only to have it canceled by faregeek? i'm really anxious about this and would like to hear from people with experience. my rating is based upon my interaction with a faregeek representative who was not exactly polite when i called. thanks.

Answer:

I had a flight cancelled a week before my trip to the UK. Chances are if they have cancelled it they will say it's because they can't control the airline fare changes. If you did get a flight cancelled with them, don't bother calling... you'll sit on hold for an hour only to be told that they can sell you another fare (the same one you booked) for almost double. For instance; I booked a flight at a resonably $750 to europe. When I called, they said the same fare would run $1300 or more. Between getting shuffled to a supervisor and then back, dealing with rude customer service agents that seemed to treat my issue like a chore, I ended up hanging up and going to another airline directly to get my flight. In the end I did pay near double but I would do anything not to have to deal with this company again. That said, best advice I can give you is go somewhere else.

By Wendy W. over a year old

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FareGeek Questions & Answers

Is it genuine

Hello i am travelling to canada tommorrow and i have received confirmation but not my e ticket, will this cause a problem at check in?

I did not get a confirmation email when i clicked the button on the bottom of the confirmation page. can you send it again please?

Do you charge additional payment other than what is posted online?

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