Here’s what consumers have asked with answers from Fanatics staff and previous consumers.
Hello Alex! I am so sorry to hear that the incorrect item was sent to. Please send an email with your order details to us at customerfirst@fanatics.com, and we will be gladly assist you! Sincerely, LaToya
Hello Christian, thank you for your feedback! I understand your concerns. There will always be issues with an order at some point. Our company tries to do the best to provide customer reliable service. Unfortunately not all things go as well as expect. That is why our company set up a review board for customer to express their concerns and things that need to be approved on. So, I hope that our company is able to earn your business in the future. Sincerely Julian
We can confirm both packages shipped via Landmark Global and we apologize that there is an issue with your tracking number. We are diligently working with Landmark Global to get the tracking information corrected. Your first package is scheduled to be delivered 5/22/2020 and the second package is scheduled to be delivered 5/20/2020. Due to the current pandemic, we ask that you allow an additional week for the packages to deliver as they are still in transit. Please don't hesitate to send us a message if you have any concerns.