so i am about to order from you all but your customer service reviews are so terrrible. Can you please give me some confidence before I order

asked by DJ V. on 12/4/16

1 Answer
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Hello DJ, thank you for your question. We appreciate you reaching out. We would love to fill you with confidence in purchasing with us. However, we are unsure exactly what speaks to you personally as a consumer. We do not wish to make false promises, or guarantee anything as we all know that nothing in life can truly be guaranteed as a 100% certainty. Especially not in online retail. However, we do want to assure you that we value your business, your time, and your money and that while we hope that you have a 100% seamless shopping experience - we want you to know that if you do not we would be happy to work with you to resolve any issues to your satisfaction. If you purchase from us and have a negative experience, please reach out to us via private message here on Site Jabber to let us know and we will take care of you right away. Please let us know if you have any additional questions and we would be happy to help. Sincerely, Sarah B.

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