Fabletics Questions & Answers

Hello! This is from the Fabletics team. We know that this question was raised over a year ago, but we would like to address it. During your initial purchase, you are given two options, either to checkout as a VIP member or Guest. If you chose the VIP option, you'd receive your first order at a discount and be enrolled in our VIP membership. If you don't want to be a VIP member, simply check out with us as a Guest. As a VIP member, you will never be obligated to make a purchase nor pay the monthly charge every month and you can make changes to your account whenever you wish. Indeed, we are a monthly membership shop but there is no need to pay each month to remain a VIP and enjoy exclusive sales and discounts. On the 6th of each month, you'll be charged $59.95 for your exclusive membership benefits. These benefits include a promotional member credit which unlocks our best savings when redeemed. Member credits can be redeemed for any 2-piece outfit or item up to $100, online or in-store. If you don't want a credit, please visit the site between the 1st and 5th of the month, click "Skip the Month", and you won't be charged. More details here: https://www.fabletics.com/nmp/how-it-works.

Hello! This is from the Fabletics team. We know that this question was raised over a year ago, but we would like to address it. Regarding credit card concerns, our Member Services department can assist via Live Chat or by phone if preferred: https://www.fabletics.com/help/faq.

Hello! This is from the Fabletics team. We know that this question was raised over a year ago, but we would like to address it. For your VIP membership concerns, our Member Services department can assist via Live Chat or by phone if preferred: https://www.fabletics.com/help/faq.

Hello! This is from the Fabletics team. We know that this question was raised over a year ago, but we would like to address it. We've recently revamped our rewards program. Previously, our rewards program was all about racking up points through different activities. Now it's all about time-based perks for staying connected with Fabletics/YITTY. The longer you're active, the more exclusive benefits you unlock.

Hello! This is from the Fabletics team. We know that this question was raised over a year ago, but we would like to address it. Yes, you can still process a return online as long as it is within the 90-day return timeframe.

Hello! This is from the Fabletics team. We know that this question was raised over a year ago, but we would like to address it. Sometimes, couriers' online tracking information is not updated in real-time. Please wait for further updates from the courier to keep you on track with the order. Orders are processed within 0-2 business days (weekends not included) from our warehouse for fulfilling and packaging. If your order is sent via standard shipping, orders usually arrive within 6-10 business days, and rush shipments will take 2-3 business days after it ships. You can also check on the status of your order online for future reference. Just log in to your account online, and click on 'Order History' under the Account tab. Select the order number and check on the status of your shipping. You may also utilize our Facebook- Messenger to check the status of your purchase.

Hello! This is from the Fabletics team. We know that this question was raised over a year ago, but we would like to address it. Sometimes, couriers' online tracking information is not updated in real-time. Please wait for further updates from the courier to keep you on track with the order. Orders are processed within 0-2 business days (weekends not included) from our warehouse for fulfilling and packaging. If your order is sent via standard shipping, orders usually arrive within 6-10 business days, and rush shipments will take 2-3 business days after it ships. You can also check on the status of your order online for future reference. Just log in to your account online, and click on 'Order History' under the Account tab. Select the order number and check on the status of your shipping. You may also utilize our Facebook- Messenger to check the status of your purchase.

Hello! This is from the Fabletics team. We know that this question was raised over a year ago, but we would like to address it. Yes, you may cancel your membership at any time if you're not completely satisfied with your VIP membership. Our Member Services department can assist via Live Chat or by phone if preferred: https://www.fabletics.com/help/faq.

Hello! This is from the Fabletics team. We know that this question was raised over a year ago, but we would like to address it. During your initial purchase, you are given two options, either to checkout as a VIP member or Guest. If you chose the VIP option, you'd receive your first order at a discount and be enrolled in our VIP membership. If you don't want to be a VIP member, simply check out with us as a Guest. As a VIP member, you will never be obligated to make a purchase nor pay the monthly charge every month and you can make changes to your account whenever you wish. Indeed, we are a monthly membership shop but there is no need to pay each month to remain a VIP and enjoy exclusive sales and discounts. On the 6th of each month, you'll be charged $59.95 for your exclusive membership benefits. These benefits include a promotional member credit which unlocks our best savings when redeemed. Member credits can be redeemed for any 2-piece outfit or item up to $100, online or in-store. If you don't want a credit, please visit the site between the 1st and 5th of the month, click "Skip the Month", and you won't be charged. More details here: https://www.fabletics.com/nmp/how-it-works.