Why does my order say fulfillment(batchong) for 2 weeks now? And the money for the order has been pulled, then the charge fell off of my bank account,

asked by Haley S. on 5/6/20

1 Answer
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Hello! This is from the Fabletics team. We know that this question was raised over a year ago, but we would like to address it.

Sometimes, couriers' online tracking information is not updated in real-time. Please wait for further updates from the courier to keep you on track with the order. Orders are processed within 0-2 business days (weekends not included) from our warehouse for fulfilling and packaging. If your order is sent via standard shipping, orders usually arrive within 6-10 business days, and rush shipments will take 2-3 business days after it ships. You can also check on the status of your order online for future reference. Just log in to your account online, and click on 'Order History' under the Account tab. Select the order number and check on the status of your shipping. You may also utilize our Facebook- Messenger to check the status of your purchase.

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