This site bothers me... it is not clear when you sign up as a VIP member, that your card will be charged automatically each month, and now after reading that someone tried "skipping" one month, and was still charged, I feel this is a very shady company. I assumed, that by being a member, you simply got offfered outfits each month, suggested outfits, and were simply encouraged to buy... this however is not the case.
It is very misleading, and having received my first outfit at VIP price, and read the small print, and realised about my credit card being charged each month regardless... I decided to cancel.
I have done so by phone, and frankly I am disgusted. I was told that the original first outfit I bought at reduced price, will now be charged at the original very high price.
How dare this company try to trick people this way?
How dare you Kate Hudson make money from the public in such a shady way, when you are rolling in money yourself?
I regret ever buying the outfit. It is not worth the £90 that it was originally being sold for, and I could find just as good on the High Street for half the price, if not less.
Very bad... and misleading

asked by Catherine H. on 8/16/16