Fabletics
Questions & Answers

I've been charged for several months the VIP fee, but don't show a credit on my account

Asked by Yvette N. on 1/14/2019

2 Answers
Zeth B.12/27/2023

Hello! This is from the Fabletics team. We know that this question was raised over a year ago, but we would like to address it.

As a VIP member, you will never be obligated to make a purchase nor pay the monthly charge every month and you can make changes to your account whenever you wish. Indeed, we are a monthly membership shop but there is no need to pay each month to remain a VIP and enjoy exclusive sales and discounts. On the 6th of each month, you'll be charged $59.95 for your exclusive membership benefits. These benefits include a promotional member credit which unlocks our best savings when redeemed. Member credits can be redeemed for any 2-piece outfit or item up to $100, online or in-store. If you don't want a credit, please visit the site between the 1st and 5th of the month, click "Skip the Month", and you won't be charged. More details here: https://www.fabletics.com/nmp/how-it-works.
Krystal B.12/4/2019

This confused me too. It will not show as "store credit"... it will show as "member credit". And it does not show per dollar, it will show 1 credit for each month. 1 member credit equals 49.95.

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