For Business
Write a Review For Business Write a Review

Express Den Questions & Answers

19 reviews
3 questions & answers
Ask a question See all questions

I ordered a product and sent several e-mails to get a tracking number. No answer. How can I get an immediate refund?

asked by Lilla F. on 4/11/19

1 Answer
Thumbnail of user keng164

It took me several attempts to get return/refund instructions which ended up being totally useless as they wanted me to return the item to China at my expense to get a refund. They did finally respond to my email. Nobody has been able to provide me a phone number and site location "cannot be determined" according to one source as it's located overseas. I don't believe "immediate refund" is in their vocabulary. Just keep trying. Wish I could be of more assistance.

Helpful  (0)

Add your answer

I am affiliated with this business
I have no affiliation with this business

More questions about Express Den

Ask a question

Get answers from the Express Den staff and other customers.

Is this your business?

Owners and employees, register now to answer these questions from potential customers. Register now

Have a question about
Express Den?
Post Review