Express Scripts Questions & Answers

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Here’s what consumers have asked with answers from Express Scripts staff and previous consumers.

5 questions answered
0% answered in 1 day
Question:

How easy is it to get a hold of customer service at express scripts?

Answer:

Fairly easy. They are just rude and incompetent. Delaying filling prescriptions.

By Sherry P.
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Question:

Is express scripts a scam or a legit company?

Answer:

It's a legit company with the worlds worst service

By David P.
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Question:

Can you share a success story using express scripts?

Answer:

No. And since hell would have to freeze over before I ever actually do purchase anything from Express Scripts I want to have a success story.

By Stephanie s.
Question:

What is the cost of my drugs

Answer:

I pay a monthly charge which is part of my Medicare Supplement Insurance. The total premium is $439 a month but it also covers other charges Medicare does not. Then for each drug Express Scripts charges a maximum of $20 for 90 pills if generics are used. Non generics depend on the medicine; they can be much more expensive.

By John R.
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Question:

What made you choose express scripts over similar businesses?

Answer:

I had no choice, it is the only option through my employer.

By Andrew B.
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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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