How easy is it to get a hold of customer service at Express Scripts?

Question

Express Scripts Questions & Answers

asked by Stephen T. on 9/11/19

4 Answers

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Sherry P. · Answer 1 · 2023-08-02T01:39Z

Sherry P.

on 8/2/23

Fairly easy. They are just rude and incompetent. Delaying filling prescriptions.

Helpful (1)

Mike H. · Answer 2 · 2022-10-14T11:51Z

Mike H.

on 10/14/22

Easy to get hold of, but a total waste of time, they will just give you their preprogrammed script and not listen to a word you say.

Helpful (1)

Patty H. · Answer 3 · 2021-12-30T12:42Z

Patty H.

on 12/30/21

Wait, go thru phone tree, repeat all over again with representatives

Helpful (1)

Teresa L. · Answer 4 · 2020-03-31T10:40Z

Teresa L.

on 3/31/20

Difficult. After being on "hold" for more than 45 minutes, representatives have twice given incorrect information.

Helpful (1)