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I had cancelled my accommodation at the River Rock Resort in Richmond, BC My flight was changed and then cancelled
I had to do over lay in Toronto

asked by Barbara S. on 10/23/23

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I had cancelled my accommodation at the River Rock Resort in Richmond, BC My flight was changed and then cancelled I had to do over lay in Toronto
I want my issue resolved without having to pay $1000 for your mistake. Should customers pay for your clerical mistakes?
Why will Expedia not answer the phone or e-mail back. They are very quick to take your money but customer assistance is brutal
With so many horrible reviews, how can Expedia possibly stay in business? Scamming and lying seems to be a fairly short-term strategy.
For the first time I have booked a hotel in florida through expedia.ca i am concerned about the negative reviews i don't need to change my plans i just hope that payment is as stated and that cancellation policy is as stated thanks patricia
I lost $400 by buying a hotel room on expedia a couple weeks ago. No refund because it was through expedia... if I had booked directly through the hotel I would have been fine. Lesson learned for me.

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