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Etsy Questions & Answers

2,462 reviews
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Here’s what consumers have asked with answers from Etsy staff and previous consumers.

63 questions answered
25% answered in 1 day
Question:

What are the bottom-line charges that etsy charges sellers?

Question:

I did not receive my order and it has been 2 weeks

Answer:

If you go back to the seller's site at Esty.com you will see in the lower right hand corner of the seller's site a comment box you can communicate with the seller. Ask the seller! Also, be aware if the purchase was in November or December 2020, ALL shipping is slow due to the Christmas purchasing season.

By Charles J.
Question:

How do i know my credit card information will be secure?

Question:

What are the fees associated with selling? do they offer a free website too?

Question:

How long does it take for the cloths to get to its destination

Question:

Why are your reviews on line so bad?

Answer:

All I have to say sites that review these online companies are important. If I had did my due diligence instead of shopping with ETSY I wouldn't have wasted my $ there.

By Ulric l.
Question:

What's about ketubah and judaica store?

Question:

I am looking to buy a couple of key rings for gifts, one of a yatch, the other of a plane. this will be the second lot i have purchased, the first are in the bin!! the postage is for the two is as much as one of the keyrings.......which if i knew they were going to be nice i wouldn't mind but i live in the u.k. n am going to have to pay a whole lot more to forward to oz!! so basically my question is can i buy these at a store in the u.k. from artsy ior alternatively can i trust my instinct and go for it again?!

Question:

How long does shipping usually take if i need shirts within the week? preferably in 3 days?

Question:

If you custom make purses what should be turnaround time?

Can’t see your question? Ask to get answers from the Etsy staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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