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DrGrab Questions & Answers
68
reviews
19
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can i return a corner shelf i bought from you as it doesn't hold anything as soon as you put something on it and was a very light item it collapsed
asked by
JANICE S.
on 8/15/17
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When will my order #6069 be shipped? Paid allready 2! Months, asked in a chat for answer, many times, but nobody ever answered!
why are there so many bad reviews about the place. Ive got something ordered and im worried about it now
ive ordered and paid for a wrench but im very worried after reading bad reviews are they really that bad
i saw a knee brace which helps relieve back pain but cannot find it now
what is your return policy
I purchased a hurricane mop and received it last week. It is not holding a charge i.e. onky working for 10 minutes Could i please have a refund as it is not suitable. Thank uou
I purchased a hurricane spin scrubber and received it last week. I am finding it does not hold its charge i.e. only lasting 10 minutes. Could i please have a refund as it is not doing its job. Thank you Lois mcguinness Bathurst nsw 2795
I ordered & paid for 3 of the race tracks that bends, flexes & glowss in the dark. I Paid for express delivery. This was over 2-3 weeks ago. Can you advise where my order is? Rhonda Willmott 1/171 Narara Valley Drive, Niagara Park NSW 2250 Australia Mobile : 0420.983909
i ORDERED 2 TRAVEL PILLOWS FROM DRGRAB AND THESE WERE DELIVERED YESTERDAY. I IMMEDIATELY CHECKED THE ITEMS OUT BY INFLATING THEM. UNFORTUNATELY AIR ESCAPED FROM ONE OF THE PILLOW AND NOTED A SMALL SECTION NEAR THE SEAM WAS UNDONE. ON CLOSER EXAMINATION I ALSO NOTED THAT THIS PILLOW APPEARED SOILED AND MAY ALSO HAVE BEEN USED PREVIOUSLY; MOST DISAPPOINTING. I WOULD LIKE TO KNOW HOW DO I GET ANOTHER SENT TO ME AND WHETHER I NEED TO RETURN THE FAULTY ONE. I HOPE THAT I WILL NOT BE CHARGED SHIPPING COST FOR THE DAMAGED ONE IN VIEW THAT I DID NOT PAY SHIPPING WHEN I ORDERED THE PILLOWS. REQUIRE PROMPT ADVICE AS I NEED THE TRAVEL PILLOW BY THE 16TH OF APRIL 2017.
You say my item has been dispatched but then say delivery will be in a months time. If I am not satisfied with item can I return
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