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DrGrab
Questions & Answers

68 reviews

Here’s what buyers have asked with answers from DrGrab staff and previous consumers.

2
questions answered
0%
answered within 1 day
Question:

Why aren't you honoring what you say on your website? I WISH if you were reliable, I WISH if you had quality products, I WISH if you had world-class customer service, I WISH if you returned my money within 30 days, I WISH if you had the name I could trust. So far, none of the above!

Answer:
Hi Dear Customers, This is Andy from DrGrab. There must be something wrong regarding to our service. I am happy to solve your problems. We are always trying to improve our service. Thanks for letting us know your experience. If you do not mind, could you please contact me by sending email to andylee@drgrab.com, and i will check the issue you faced and give you a satisfied solution. Thanks for helping us grow! Best Regards, Andy www.drgrab.com andylee@drgrab.com
By Andy L., over a year old
See more answers (3)
Question:

When will my order #6069 be shipped? Paid allready 2! Months, asked in a chat for answer, many times, but nobody ever answered!

Question:

why are there so many bad reviews about the place. Ive got something ordered and im worried about it now

Question:

ive ordered and paid for a wrench but im very worried after reading bad reviews are they really that bad

Question:

i saw a knee brace which helps relieve back pain but cannot find it now

Question:

what is your return policy

Question:

can i return a corner shelf i bought from you as it doesn't hold anything as soon as you put something on it and was a very light item it collapsed

Question:

I purchased a hurricane mop and received it last week. It is not holding a charge i.e. onky working for 10 minutes Could i please have a refund as it is not suitable. Thank uou

Question:

I purchased a hurricane spin scrubber and received it last week. I am finding it does not hold its charge i.e. only lasting 10 minutes. Could i please have a refund as it is not doing its job. Thank you Lois mcguinness Bathurst nsw 2795

Question:

I ordered & paid for 3 of the race tracks that bends, flexes & glowss in the dark. I Paid for express delivery. This was over 2-3 weeks ago. Can you advise where my order is? Rhonda Willmott 1/171 Narara Valley Drive, Niagara Park NSW 2250 Australia Mobile : 0420.983909

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