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What is needed to customize a dress? What specific measurements and is there an additional fee?

asked by Sira S. on 3/15/19

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how do i return a dress that does not fit?
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i ordered a Hobbs dress order no 100000214 on the 5 June "Dress" (which turned out to be a cheapm black t shirt have i been scammed?
i ordered hobbs dress and was sent a black t shirt which looks NOTHING like the dress i ordered it is order #100000214 have they scammed me?
How do I get a refund?

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