DressLink Questions & Answers

Here’s what consumers have asked with answers from DressLink staff and previous consumers.

55 questions answered

11% answered in 1 day

Question:

Berapa maximal biaya pajak setiap ikonnya jika dikirim ke indonesia pada dreslink? Berapa maximal biaya pajak setiap ikonnya jika dikirim ke indonesia pada dreslink?

Answer:

Jadi maaf untuk respon saya terlambat, kami ingin tahu apakah Anda mendapatkan jawaban dari livechat kami dan email? Kami memeriksa kami telah menjawab Anda dengan email, Jika Anda masih memiliki keraguan, jangan ragu beritahu saya, saya akan membantu Anda! Semoga hari mu menyenangkan! Echo Peng Layanan pelanggan dept.

By Sunny L., Dresslink Customer Service over a year old

Question:

How can i cancel my order. please help me? How can i cancel my order. please help me?

Answer:

Dear, Can you tell me your order's number? So I can check out the situation of it. We can help our customers to cancel the order when it's on the situation: 1)it 's on pending. 2). We haven't send it out. Await for your reply and wish you have a nice day. You can send a email to the service@dresslink.com I will await for your message in there.Is that OK? Nat

By Sunny L., Dresslink Customer Service over a year old

Question:

I put in an order today and it said my payment wouldn't be accepted to try a different card. hen i get a text from the bank saying they had taken the money! but my order is still sitting in he basket all the email is default returned to me live chat doesn't work looks like a huge scam to me I put in an order today and it said my payment wouldn't be accepted to try a different card. hen i get a text from the bank saying they had taken the money! but my order is still sitting in he basket all the email is default returned to me live chat doesn't work looks like a huge scam to me

Answer:

Dear, I'm so sorry for that you have such a problem. Can you take a picture to show me what is the matter with it I will check it out and give you a proper reason to explain it. Is that OK? If you have any question about your order or product, you can send message to the service@dresslink.com Await for your reply and wish you have a nice day. Nat

By Sunny L., Dresslink Customer Service over a year old

Question:

Do we have to pay shipping for each item i mean if m buying 4 or 5 products from dresslink i have to pay shipping for those 5 products? Do we have to pay shipping for each item i mean if m buying 4 or 5 products from dresslink i have to pay shipping for those 5 products?

Answer:

Dear, yes.we charge the shipping fee is depended on the weight of your package. If you want to know how much you wan to pay for your order, you can take a pending order to check out the shipping fee and product fee. Wish my answer can help you Await for your reply and wish you have a nice day. Any question please tell me in time to service@dresslink.com Nat

By Sunny L., Dresslink Customer Service over a year old

Question:

My order was canceled why? never got the refund My order was canceled why? never got the refund

Answer:

Dear, Can you tell me your order's number? I will check it out your order's situation and give you a proper reason to explain it.Is that OK? Await for your reply and wish you have a nice day. Please send a email to the service@dresslink.com I'm waiting for you in there. Nat

By Sunny L., Dresslink Customer Service over a year old

Question:

What is the average delivery time for a package going to canada by china-post? What is the average delivery time for a package going to canada by china-post?

Answer:

Dear, it normally takes 25-35 business days to your side and if you can't get the package, you can go to the post office to check out whether the package is in there or not. And if you still can ask from us to get know the situation of the order. Wish my answer can help you and have a nice day.Nat

By Sunny L., Dresslink Customer Service over a year old

Question:

Where do i go to find girls clothes

Answer:

Dear, you can find out the girls clothes in our www.dresslink, com Wish you can check it out Nat

By Sunny L., Dresslink Customer Service over a year old

Question:

Hi. i am trying to place my order, but an error keeps popping up saying "there is no shipping method avalable to your shipping country." i a from india as far as i know, the option is available. right?

Answer:

Dear, can you take a picture to show me the problem of it. I will check it out and give you a proper reason to explain it. You can send a email to the service@dresslink.com I'm waiting for you in there Nat Customer Service Department

By Sunny L., Dresslink Customer Service over a year old

Question:

Hi m andani orderd from ypu guys on the 12/07/16 which is yerstday n my order s stl processing, how long do u take to process pack n ship to south africa #worried Hi m andani orderd from ypu guys on the 12/07/16 which is yerstday n my order s stl processing, how long do u take to process pack n ship to south africa #worried

Answer:

Dear, Can you send a email to the service@dresslink.com? Please tell them the order's number, I will be there to help you to check out the situation of it and tell you the detail information of it.Is that OK? Await for your reply and wish you have a nice day. Nat Customer Service Department

By Sunny L., Dresslink Customer Service over a year old

Question:

Am tired of waiting for my delivery ive been waiting like forever and still haven't got it am seriously annoyed and i feel so cheated Am tired of waiting for my delivery ive been waiting like forever and still haven't got it am seriously annoyed and i feel so cheated

Answer:

Dear, Can you send a email to the service@dresslink.com? Please tell them the order's number, I will be there to help you to check out the situation of it and tell you the detail information of it.Is that OK? Await for your reply and wish you have a nice day. Nat Customer Service Department

By Sunny L., Dresslink Customer Service over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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