Dreamstime Questions & Answers

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Here’s what consumers have asked with answers from Dreamstime staff and previous consumers.

14 questions answered
14% answered in 1 day
Question:

Hi, how long does it take for my photo's to be reviewed? thanks

Answer:

The pending line is extremely crowded at this point so you may need to wait around 14 days for review. Please contact our support service for more details.

By Dreamstime T.,
Question:

Answer:

You can opt for a monthly plan or for a time limited plan. Iif you choose the latter option, you purchase a plan that allows you to download images within a specified period of time (credits and subscriptions). There is no monthly fee if you do not want to download on a regular/monthly basis. You turn off the autorenewal in this case. We recommend you contact our support service for more details.

By Dreamstime T.,
Question:

I have not requested this service and wish to discontinue it. j. stark

Answer:

Please contact our support for more details. We cannot close accounts without usernames or email addresses on which you registered the accounts. See here the contact page http://www.dreamstime.com/contact

By Dreamstime T.,
Question:

What's the catch with the 5 downloads per month 5 cents?

Answer:

If similar to my situation, you put in a credit card and in fine print are really committing to a monthly membership for $49.99. It automatically kicks in within a few months and they will not refund you the first charge. I opened a complaint with the Better Business Bureau for deceptive business practices. They are making money by not clearly representing the program.

By Tracie B.

Can’t see your question? Ask to get answers from the Dreamstime staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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