Developed in part with a grant from
the National Science Foundation
I was supposed to receive my order yesterday, ordered several weeks ago. When will it come?
asked by Mary S. on 4/5/16
2 Answers
Hi Mary,
Thanks for reaching out. We'd be happy to check in to your order! Please send a request through our online Help Center at:

http://www.dotandbo.com/help

and one of our Customer Relationships agents will get back to you as soon as possible!
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Ironically enough, after we removed the fixture and replaced it we put it back in the box and packing it came to us in. It was the that we noticed a Dot & Bo previous return authorization on the bottom of the box. It was apparent the tag was put on, not by accident, but had been returned from a previous customer and resent to my daughter! WE did receive the full refund finally but never again.
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Add your answer
Posting guidelines

More questions about Dot & Bo

Why does Dot & Bo not fulfill orders but then use their old customer data to start a new company? They such scammers! what companies would i have ordered from that dot & bo is involved with? is there another company that carries the pillows sold by dot&bo? Was interested in purchasing two chairs from Dot and Bo. They were upholstered in birds and bird egg fabric. Where can I but them now. Where is the inventory. Either dotandbo.com charged me more than I agreed to on my credit card or the card company is charging me more than they should. Can find no emails nor paperwork w/the exact cost of the 2 items I ordered & received. They are much nicer than I expected, but it bothers me because I wouldn't have paid that much for them. I have an order that was delayed. I've already been charged and it was thousands of dollars. I got a message last week stating they've gone out of business. Will my money be refunded or will I be getting the desk I ordered? Hello, I was in the process of receiving a refund the same day that you closed business and I was in contact with staff member Craig. I have not received the refund or any support whatsoever after the afternoon of Sep 23rd. Please advise and refund my money. Thank you. I have a $22,000.00 commercial order with Dot & Bo. My email requests for an updated status have all been returned to me. I now understand Dot & Bo has gone out of business. What do I do now? Hi just wanted to follow up on an order I placed. i received the sorry we're closed email yesterday, i have several items pending. will i still receive them? who can i contact?

Ask a question

Get answers from the Dot & Bo staff and other customers.
Posting guidelines
×
Have a question about
Dot & Bo?
Post Review