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on 7/7/15Thank you for taking the time to contact us. Your feedback goes towards helping improve our service and customer support.
We wish to resolve any issues you may have with our service. We have a dedicated facebook page to accommodate our clients and respond in the quickest possible time.
You can reach us on facebook@ https://www.facebook.com/donnaplaycom
Regards
DonnaPlay Support Team
They might charge a $1 to confirm the account then reimburse. I saw a question in the FAQs about that.
Be sure and call there customer service under Contact Us to confirm what you are liable for. They can answer your question definitively.