DonnaPlay
Questions & Answers

Dear Fred w. Thank you for contacting us. To have your membership cancelled kindly give us a call at 1-888-983-0264 for US and Canadian customers or 1-646-328-5024 for International customers (Available 24/7) or send an email to support@donnaplay.com. Regards, Ashley Martin Client Service Representative https://www.donnaplay.com

Dear Silvia L, Thank you for contacting us. With regards to our refund policy, for further assistance, please send an email to support@donnaplay.com or call our toll-free number at 1-888-983-0264 for US and Canadian customers or 1-646-328-5024 for International customers (Available 24/7). Regards, Ashley Martin Client Service Representative https://www.donnaplay.com Google translated: Estimada Silvia L, Gracias por contactarnos. Con respecto a nuestra política de reembolso, si desea más ayuda, por favor envíe un correo electrónico a support@donnaplay.com o llame a nuestro número gratis al 1-888-983-0264 para Estados Unidos y los clientes canadienses o 1-646-328-5024 para Los clientes internacionales (disponible 24/7). Saludos, Ashley Martin Representante de Servicio al Cliente https://www.donnaplay.com

Dear Silvia L, Thank you for taking the time to contact us. To have your membership cancelled, please call our toll-free number at 1-888-983-0264 for US and Canadian customers or 1-646-328-5024 for International customers (Available 24/7) or send an email to support@donnaplay.com. We sincerely apologize for any inconvenience that may have been caused. Regards, Ashley Martin Client Service Representative https://www.donnaplay.com Google translated: Estimada Silvia L, Gracias por tomarse el tiempo para ponerse en contacto con nosotros. Para que su membresía cancelada, por favor llame a nuestro número gratis al 1-888-983-0264 para Estados Unidos y los clientes canadienses o 1-646-328-5024 para clientes internacionales (disponible 24/7) o enviar un correo electrónico a support@ donnaplay.com. Nos disculpamos por cualquier inconveniente que pueda haber sido causado. Saludos, Ashley Martin Representante de Servicio al Cliente https://www.donnaplay.com

Dear Mei-hsiu L, Thank you for bringing this matter to our attention. As you are receiving charges, it means an account was created on our website. To have your subscription cancelled, please call our toll-free number at 1-877-747-0005 for US and Canadian customers and 1-302-722-4141 for International customers (Available 24/7). We apologize for any inconvenience that may have been caused. Regards, Ashley Martin Client Service Representative https://www.donnaplay.com

Dear Sue A, Thank you for bringing this matter to our attention. As you are receiving charges, this means an account was created on our website with your information. For us to explain the reason for the charges and rectify this issue, please call our toll-free number at 1-888-983-0264 for US and Canadian customers or 1-646-328-5024 for International customers (Available 24/7). Regards, Ashley Martin Client Service Representative https://www.donnaplay.com

Dear Daniel M., Thank you for making us aware of this issue. To have this issue investigate and rectified, we invite you to contact our customer support center at toll-free number 1-888-983-0264 for US and Canadian customers or 1-646-328-5024 for International customers (24 hours, 7 days a week). An agent would speak with you and advise you accordingly. Regards, Ashley Martin Client Service Representative https://www.donnaplay.com