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Why is it so cheap, are the dresses in good standard?
asked by Bex O. on 1/27/16
3 Answers
Hello Bex, thanks for your question.
In order for your purchase to be as expected, we need accurate measurements as displayed on your website. If you want to know what's the exact colour of the fabric, you can purchase a Fabric/Colour Swatch beforehand and get a good picture of what you can expect.
But basically everything is going to be okay, as long as you provide accurate measurements, the standard sizes on the website should be considered a guideline because your dress is still going to be made-to-order.
If you need help or more information, please E-Mail me at crm@diydress.co.uk or visit our livechat support on the website.

Best wishes,

Wendy
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Stay away. Xxl is small child size
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Bex please beware, lots of people have had terrible experiences with this company. Look at diydress disasters on Facebook before you buy
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More questions about DIYdress.co.uk

My daughter has just come across this website and her and her friends want to order all there prom dresses from here, I have read so many bad reviews I think il take them elsewhere sorry :( Hi looking for a online retailer that can custome make wedding dresses which has good reviews and is reliable either in the UK or the US. Please help can i have phone number to get hold of the managment Also, I hear bad reviews on the return policy... how can I be sure to get my money back and return the dress if the company is so hard to contact? I'm hoping to order a lace dress but I'm fearful that it will look cheap in a dark green colour and that it won't match the picture! Help?! I have ordered my wedding dress from diydress and I am feeling a bit nervous after reading some bad reviews! Is there any pictures I can look at of customers who have purchased there dress from this website? Thank you Trying to get a return and refund for a dress purchased that is not measuring the size ordered. 4ins material short at the back. 4ins too long. Cannot have it altered as no time, or enough material to do so. I should not have to have it altered I have done all the photos as requested. Still await resolution!!!! Does Diydress have any shops anywhere please? i want to return the dress i just received today! Hi, I have been waiting for my order to arrive and am now getting nervous. It's suppose to be here by tomorrow but no one can tell me where my item us and have said no on is on duty until 12 hours from now which means there is someone on duty at 3am? I have tried to call on the number on their website but it says the number isn't recognised.. Can anyone help? I'm getting really worried about this order that I've spent a lot of money on!!

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