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on 1/30/18Annette, the Chinese thieves known as DHGate accepted my debit card when they stole my money and never sent me a product. It's a lie, the Chinese Thief wants to be certain you use a credit card so they might steal even more money. These people are the scum of the earth, no matter how many times and places I confront these thieves, not once has any of them ever asked about my order #, or date. In two years, can you imagine that? I run them down for two years, and not once have they ever even asked for my order#. We all know what that means, DHgate never intended to deliver what they promised, it was a complete theft from the moment I made payment. Avoid the scum of the Orient, boycott DHGate.
Hi Annette!
Thank you for reaching out. For your inquiry, we discourage our buyers to use prepaid, gift, virtual cards specially if they are not verified by Visa/ MasterCard/ Amex because we need to ensure that your payment is secure and in case of payment issues and refund, you can communicate with the card issuer as well. Also, majority of prepaid cards are not able to do an international transaction and is not accepted on the site.
For any other questions, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com.
Regards,
Sam
Customer Service Center
DHgate.com