Designer-Discreet Questions & Answers

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Here’s what consumers have asked with answers from Designer-Discreet staff and previous consumers.

35 questions answered
6% answered in 1 day
Question:

I paid cash with western union over a week ago. the bag was suppose to ship immediately. now they are telling me that they do not have it in the size i ordered then the bag has a defect. i made it clear i needed shipment asap. what do i do? i have not heard back from customer service and they have my money??

Answer:

Yes, me to no Answer from them

By Grasella L.
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Question:

Hi, i placed an order with designer descreet about 3 weeks ago, still havent received my order. and their website is not accessible now.

Answer:

Hi, I want to buy from them but I'm doubting cause there aren't many reviews. Did you receive your bags?

By Stephanie V.
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Question:

Hi i see at the top of this page it says designer discreet site is closed?!!! is this still the case?

Answer:

The site is open. I just ordered a new bunch of bags.

By Philippe S.
Question:

How do i know i will receive this item?

Answer:

You don't. They primarily ask you to send money thru Western Union, which has no buyer protection like PayPal. (The reason being PayPal doesn't condone counterfeit goods.) Once your money is gone, it's in their hands. The chances are, you would probably receive something that is at least similar to what you ordered. You should ask for pre-shipment photos after you send money, prior to shipment. Even then, some people have received colors/sizes that are slightly different (e.g. Large instead of medium, different color hardware, etc.) You could look through 1 and 2 star reviews to see what can potentially happen. If you are OK with all that, and possibly losing your parcel at customs (= losing your money), only then you should order. It's kind of like a lottery - it can go either way. For me it didn't go well.

By Aya N.
Question:

How long did it take to get your bag?

Answer:

I'm in the U.S., so this may be different if you are elsewhere. I sent my payment through WU. It costs more to send money using cc than bank transfer ($60 vs $25?), so I went with bank transfer. That took a while - sent on Apr 9 & money was received in China on Apr 15. On Apr 16 they wrote me & said, "We are preparing you order, but we need to confirm the items of your order. Please send us a picture about your order and tell us the size of your bag ordered." [<-copy/paste of what they wrote] I wrote back right away, providing a picture & size (why should I have to do such a thing at that juncture, I don't know). They shipped the bag via EMS on Apr 20; received the bag on Apr 26. So when it was all said and done, it took a couple of weeks (17 days altogether) from when I first sent money. If you pay w cc, it may speed it up by a few days. What was inside was another matter - pls see my review for that. I'd rather wait longer and get a better quality bag.

By Aya N.
Question:

Answer:

They will email you back asking you your waist size then they will make recommendations.

By kimarley S.
Question:

Is it safe to buy from this website? thanks

Answer:

Absolutely no doubts it is safe and great customer service

By D I.
Question:

Is this a reputable site? will i actually get what i pay for?

Answer:

Hi Terri, we have been in business for over 10 years and sold thousands of bags. We guarantee your bag will look exactly as advertised on our site.

By Designer D.,
Question:

Are the straps on the louis vuitton oxidizing leather?

Answer:

Hi Nicole, they are made of real cowhide so yes they will oxidize.

By Designer D.,
Question:

Hi i'm interested in purchasing a bag can you help

Answer:

Hi Chenelle, you can simply visit our site and shop there.

By Designer D.,

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Typical questions asked:
  • How long does shipping take?
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  • Where is the company located?
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