Why is your site always on holiday. I did not receive an item I ordered and I was told to contact them through their website to my account. However I can't get into their website as they are on holiday again and I am out the $20. I paid the more expensive shipping so I could track package. The package can with one item not two as ordered. Iit was clearly stated on package only one item was inside - plus the package was so small it could only contain one item. My order stated they were both shipped together. Help
