asked by
on 11/5/15Dear Graham,
Thank you for your question, we apologize for this issue.
Can you provide us your order number? After we had confirmed, we will arrange solution for you.
Looking forward to hearing from you.
Best Regards Dealsmachine Customer Service
You shop with deals machine, you get robbed, they ask for your order number again and again until you give up, good luck to you both, I hope you win, but its highly unlikely.