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Here’s what consumers have asked with answers from DealDash staff and previous consumers.
Kindly email us to support@dealdash.com so we can further assist, thanks!
Hi Paul I hope you are having a wonderful day Although it's not guaranteed, we do frequently see our Customers win items for up to 95% off retail cost. Here is a great example from today where we see a user win an item for just a total cost (including bids!) of $0.96: https://www.screencast.com/t/F3fIAZ1xL3PN Here is another winner from today who won an auction for just $0.05 cents: https://www.screencast.com/t/9KieZiEJ0gCN More examples will also be located on our "Winners" page: https://www.dealdash.com/winners Thanks again for your question! Your happiness is our passion - In Customer Support we are passionate problem-solvers, who love a challenge! If you ever need any further assistance please do not hesitate to get in touch: Phone: 855-455-3325 Email: support@dealdash.com Live chat available using the contact support button on the webpage The Team at DealDash.
Hi Angelo! I hope you are having a wonderful day. Fair & Honest is a symbolic capture of DealDash's core values, these values start and end with our commitment to being humanistic Thank you for your message! I'd be happy to explain how DealDash works. DealDash operates on a pay-to-play basis, so you need to purchase bids in advance to load up your account balance. Click here to check out our promotional Bid Pack prices: https://www.dealdash.com/buybids Each bid you place uses up one of the bids from your balance, and increases the price of the auction by 1¢, while setting the auction timer then back to a full ten seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. Auctions go on as long as the bidding continues, but if no new bids are placed and you are the final bidder in the auction, you win the auction at the final sale price! If you don't win the auction, you can still use the Buy It Now offer to purchase the item for its retail price, and even get back all the bids you used in that auction! Users who take advantage of this option usually have a better experience, since they get the item they initially wanted, as well as to keep all their bids. For more info, check out our How it Works video for a brief overview of what to expect from the auctions: https://www.dealdash.com/help/how-it-works I hope this helps, however, if you do have any other questions please don't hesitate to contact us by Phone: 855-455-3325, Email: support@dealdash.com or on Facebook Messenger. We have 24/7 Customer Support and we are always happy to help!
Hi Shannon, Thanks for your question. If you don't win an auction, the bids are only returned to your account if you choose the Buy it Now option. By using Buy it Now option, you will get the item for the listed price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. We do also have a winning guarantee on your first bid pack purchase. If you don't win an auction with your initial bid pack, we'll credit those bids back to your account free for a second chance! I hope this helps, however, if you do have any other questions please don't hesitate to contact us by Phone: 855-455-3325, Email: support@dealdash.com or on Facebook Messenger.
Hi Jim! I hope you are having a wonderful day I'd be happy to explain how the website works. We operate on the "pay to participate/bid model" so it's required that you purchase bids in advance. This loads up your account balance. You can check out our promotional bid pack prices here: https://www.dealdash.com/buybids Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work
Hi Willard! I'm sorry to hear that you are having second thoughts about participating in the auctions. Did you know that DealDash has a 100% money-back-guarantee on the first Bid Pack purchase, and a Second Chance Guarantee? If you try us out and don't win an auction with your first Bid Pack, we'll return the bids back to your account free for a second chance at winning a great deal. If you're still not satisfied with your DealDash shopping experience, we'll be happy to refund your first Bid Pack purchase within 90 days of purchase, no questions asked. You can even keep the bids in your account and items you may have won. Giving DealDash a try is risk-free! If you still don't wish to use your account, you'll be happy to know that no further action is required. But we'd be sorry to see you go! We strive to offer a fun and exciting shopping experience for all our users - if there is any way we can help make DealDash a better experience for you, please let us know. We welcome any suggestions you may have. DealDash only keeps your username so that it can't be registered again, and you can always unsubscribe to our newsletter and special offer messages. If you change your mind we would be more than happy to welcome you back. Let me know if you have any further questions, it would be my pleasure!
Hi Willard! I'm sorry to hear that you are having second thoughts about participating in the auctions. Did you know that DealDash has a 100% money-back-guarantee on the first Bid Pack purchase, and a Second Chance Guarantee? If you try us out and don't win an auction with your first Bid Pack, we'll return the bids back to your account free for a second chance at winning a great deal. If you're still not satisfied with your DealDash shopping experience, we'll be happy to refund your first Bid Pack purchase within 90 days of purchase, no questions asked. You can even keep the bids in your account and items you may have won. Giving DealDash a try is risk-free! If you still don't wish to use your account, you'll be happy to know that no further action is required. But we'd be sorry to see you go! We strive to offer a fun and exciting shopping experience for all our users - if there is any way we can help make DealDash a better experience for you, please let us know. We welcome any suggestions you may have. DealDash only keeps your username so that it can't be registered again, and you can always unsubscribe to our newsletter and special offer messages. If you change your mind we would be more than happy to welcome you back. Let me know if you have any further questions, it would be my pleasure!
Hi Simon! I hope you are having a wonderful day You can use our search tool (found here: http://screencast.com/t/ZC8lSZIcg6) to find if we are carrying a specific item. You can also have a look into the Categories, which can be found to the left of the search tool as you can see here: http://screencast.com/t/1097M8kOdgn5 I encourage you to reach out to us directly at any time. Phone: 855-455-3325 Email: support@dealdash.com Live chat available using the contact support button on the webpage Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Hi Simon! I hope you are having a wonderful day You can use our search tool (found here: http://screencast.com/t/ZC8lSZIcg6) to find if we are carrying a specific item. You can also have a look into the Categories, which can be found to the left of the search tool as you can see here: http://screencast.com/t/1097M8kOdgn5 I encourage you to reach out to us directly at any time. Phone: 855-455-3325 Email: support@dealdash.com Live chat available using the contact support button on the webpage Our Customer Support Team is available 24/7 to help out via phone, chat or email.
