DealDash Questions & Answers

Hi Gloria. Since when you win a bid pack you get 1000 bids added to your account, I would never bid more than 1000 bids, since then winning would not be profitable for you. I hope this helps. If you have any more questions, I will be happy to assist you.

Hi Charlotte. We operate on the "pay to participate/bid model" so it's required that you purchase bids in advance. This loads up your account balance. When you win an item on DealDash, you also have to take into account the bids that you have used to get the item. In that sense, we always recommend our users to keep to a budget and never place more bids than what they're willing to pay. You always have to do the math and plan your strategy accordingly, so that you get the best deals! If you have any more questions, I'll be more than happy to give you some more advice.

Hi Jack! I’d be happy to explain how the website works. We operate on the "pay to participate/bid model" so it's required that you purchase bids in advance. This loads up your account balance. You can check out our promotional bid pack prices here: https://www.dealdash.com/buybids Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work

Hi Haylee. Thanks for that great question. All of our items are brand new and top quality items. In case there's any issues with the item, we will always assist with the return, and issue a replacement or a refund. Please let us know if there's anything else you need. We'll be happy to help.

Hi Lily. Unfortunately we need a US physical address to deliver to. Sorry for the inconvenience and let us know if there's anything else we can do to help.

Thank you for your email. At this moment, we only operate within the 48 contiguous states in the US and therefore cannot ship to your location. I am sorry for the misunderstanding and the inconvenience this may have caused. Have a great day!

Thanks for the interesting question Don. On occasion we run special deals for "free" auction wins. During these auctions, the bidding proceeds as usual but the final auction winner will not be required to pay the final sales price. Instead the winner receives the product free of charge and only pays a $0.01 processing fee.

Hi Gale. For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work We operate on the "pay to participate/bid model" so it's required that you purchase bids in advance. This loads up your account balance. You can check out our promotional bid pack prices here: https://www.dealdash.com/buybids Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids.

Hi Juan. Thanks for your interest. We operate on the "pay to participate/bid model" so it's required that you purchase bids in advance. This loads up your account balance. You can check out our promotional bid pack prices here: https://www.dealdash.com/buybids Each bid you place removes one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final and highest bidder in the auction, you win the auction at the final sales price. If you do not win the auction you will see the buy it now button. By using the buy it now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work

Thanks for your question Colleen. What makes DealDash exciting is that the auctions may end after any of the bids placed! As soon as no bids are placed before the timer hits zero, the auction ends and the highest bidder wins an incredible bargain on the auction item. Shipping on DealDash is always free, and the auction winner will only have to pay for the final auction price to claim the win. DealDash has no control of the duration of the auctions, and it is solely up to the bidders and their placed bids to determine when an auction ends. That’s what makes it so exciting – there are no reserve prices regardless of the value of the item, and any bid can truly be the last one. We have seen $3,000 TVs or $2,200 Macbooks get sold for just a few bids, and many other similar deals are made on DealDash every day. Sometimes auctions can last for longer durations, and this is why we have a tool called the BidBuddy which you can utilize to bid on the auctions even when you're not on your computer. It will automatically place Bids for you within the last seconds of the auction. In fact, most auctions on DealDash are won with the BidBuddy. I hope this answered your question. Have fun bidding in the auctions!