DealDash Questions & Answers

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Here’s what consumers have asked with answers from DealDash staff and previous consumers.

202 questions answered
20% answered in 1 day
Question:

Whats the addess for the dealdash.com place?

Answer:

Hi Jyoti. You can find us on www.dealdash.com. I hope this helps. Please let us know if there's anything else you need. We'll be happy to help.

By DealDash -., Community Manager
Question:

Iwas charge $72.00 dollars and did not receive anything. it was a ny number 8554553325.

Answer:

Hi Harvey. Please call our 24/7 toll free line: 8554553325. We'll be glad to be of service!

By DealDash -., Community Manager
Question:

Can canadians ue dealdash?

Answer:

Hi Jason! At this moment, we only operate within the 48 contiguous states in the US and therefore cannot ship to your location. I am sorry for the misunderstanding and the inconvenience this may have caused. Have a great day!

By DealDash -., Community Manager
Question:

Why do some of the auctions say no new bidders(bids) yet still show bid activity?

Answer:

Hi Debbie! No New Bidders is a feature of our No Jumper auctions, that makes it easier to win auctions. Our unique $5 “No Jumper™” limit works like this. Once the sales price in an auction reaches $5, no new bidders are allowed to place their first bid in that particular auction. Essentially, the auction becomes “full” at $5. Not only does this limit the number of potential bidders allowed in any one auction, but it also prevents sneaky bidders from “jumping” in an auction that’s been running for a while. It makes it easier for everyone to win auctions with fewer bids! You can read more about them here: http://www.dealdash.com/no-jumper-auctions I hope this helps, however, please let me know if you have any other questions!

By DealDash -., Community Manager
Question:

Approximately how many bids should i expect to bid when trying to win a 1000 bid pack? thanks newbie

Answer:

Hi Gloria. Since when you win a bid pack you get 1000 bids added to your account, I would never bid more than 1000 bids, since then winning would not be profitable for you. I hope this helps. If you have any more questions, I will be happy to assist you.

By DealDash -., Community Manager
Question:

I have heard that the price of items is often much more than posted because if you make too many bids, that money is non-refundable so you end up paying more in the end. are the unsuccessful bids kept by deal dash?

Answer:

Hi Charlotte. We operate on the "pay to participate/bid model" so it's required that you purchase bids in advance. This loads up your account balance. When you win an item on DealDash, you also have to take into account the bids that you have used to get the item. In that sense, we always recommend our users to keep to a budget and never place more bids than what they're willing to pay. You always have to do the math and plan your strategy accordingly, so that you get the best deals! If you have any more questions, I'll be more than happy to give you some more advice.

By DealDash -., Community Manager
Question:

How do i get started? not sure the real cost.? i've never played this before. i do not. i mean "do not want this on facebook!" also. guaranteed i will not get mega. emails... from sales persons.

Answer:

Hi Jack! I’d be happy to explain how the website works. We operate on the "pay to participate/bid model" so it's required that you purchase bids in advance. This loads up your account balance. You can check out our promotional bid pack prices here: https://www.dealdash.com/buybids Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work

By DealDash -., Community Manager
Question:

Has anyone ever had problems with the products they got from deal dash not working? i haven't used them before and i wanted to find this out before i use them

Answer:

Hi Haylee. Thanks for that great question. All of our items are brand new and top quality items. In case there's any issues with the item, we will always assist with the return, and issue a replacement or a refund. Please let us know if there's anything else you need. We'll be happy to help.

By DealDash -., Community Manager
Question:

I wanted to ask you if you ship to www.myus.com?

Answer:

Hi Lily. Unfortunately we need a US physical address to deliver to. Sorry for the inconvenience and let us know if there's anything else we can do to help.

By DealDash -., Community Manager
Question:

Answer:

Thank you for your email. At this moment, we only operate within the 48 contiguous states in the US and therefore cannot ship to your location. I am sorry for the misunderstanding and the inconvenience this may have caused. Have a great day!

By DealDash -., Community Manager

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