DealDash Questions & Answers

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Here’s what consumers have asked with answers from DealDash staff and previous consumers.

202 questions answered
20% answered in 1 day
Question:

What is this 78$ fee that everyone is talking bout

Answer:

Hi Jasim. Please note that although signing up on DealDash is free, we have a pay to bid system where you must purchase a bid pack at first if you want to participate in the auctions. All purchases are made by users by selecting the item and entering payment details: http://screencast.com/t/cCUwHEZq5J For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!

By DealDash -., Community Manager
Question:

On the site it says. if you dont win the item you get your bids back, do you get the $ you paid for those bids back, or do you have to repurchase them

Answer:

You get your bids back when you purchase the item you were bidding on. If you don't win the auction then you can buy the item you were bidding on and get all the bids you used on that auction back. I've only done it a few times, mostly auction I bid where the item is less than 100 dollars. When I bought to item I did get all my bids back I used in that auction

By Walker A.
Question:

Does this work in canada

Answer:

Hi Francis. At this moment, we only operate within the 48 contiguous states in the US and therefore cannot ship to your location. I am sorry for the misunderstanding and the inconvenience this may have caused. Have a great day!

By DealDash -., Community Manager
Question:

I purchased a dekdo hoverboard as a gift but sad to sad the recipient informed me it doesn't work. i've sent two previous messages to customer a support and have had no response. i would like to return this one and get a replacement.

Answer:

Hi Connie. Thanks for getting in touch. I'm so sorry to hear that. Could you please send me an email so I can personally look into that? You can reach me at adrian@dealdash.com

By DealDash -., Community Manager
Question:

What is the avg, cost winers pay between the bid of, 01 each time and the cost of the bid of. 60

Answer:

Hi John. Thanks for getting in touch. You can check the last auctions that have been won on DealDash here: http://www.dealdash.com/winners Please don't hesitate to write back if you have any further questions or concerns.

By DealDash -., Community Manager
Question:

I did not purchase a bidding pack when i signed up but yet, they took 78.00 for my acaccount. how do i get a refund of my money. feel highly upset. can anyone help me?

Answer:

Hi Johnny. Sorry for any possible misunderstanding. Please note that although signing up on DealDash is free, we have a pay to bid system where you must purchase a bid pack at first if you want to participate in the auctions. All purchases are made by users by selecting the item and entering payment details: http://screencast.com/t/cCUwHEZq5J For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase. Please send an email with your user name to adrian@dealdash.com and I'll go ahead and refund your money.

By DealDash -., Community Manager
Question:

It says if you lose the bid you can purchase it does that mean you get it at the bidding price or full price retail

Answer:

Hi Brenda. Thanks for getting in touch. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work

By DealDash -., Community Manager
Question:

Answer:

Hi Vicki. Shipping on DealDash is always 100% free of charge. Please let us know if there's anything else you need. We'll be happy to help.

By DealDash -., Community Manager
Question:

How do i play?

Answer:

Thank you for contacting us and welcome to DealDash! First thing I would recommend is to review the site very carefully before placing a large number of bids. Making sure you understand how it works will dramatically increase your chances of winning. So where should you start? Here!: http://www.dealdash.com/page.php?id=13 Read through that page and watch the video first then start with the smaller items like $15 gift cards and the like. You’ll notice many of these smaller prizes also have bids attached. I can’t stress watching and learning enough-it’s vital to learn from the best and see what they do. Also, read the various articles under our “Help” section-you’ll learn a lot! Also, it’s a good idea to go up on our Facebook page and pose questions about bidding to our other customers. You’ll find many of them are helpful. Can you win a large item like an iPad with a few bids on your first time out? Of course you can, but it’s not likely. That’s just the truth. Watch and learn and ask lots of questions-That’s how you develop a great strategy for bidding! Please write back with any other questions you may have. Have a great day!

By DealDash -., Community Manager
Question:

Answer:

Hi Ricky. You can go to http://www.dealdash.com to start bidding. You will find our search tool on the top right corner of the screen. Just type in what you're looking for and you will see the next available auctions. As far as floor buffers go, we don't have any available right now, but I'm sure you will find some other interesting items on our home section: http://www.dealdash.com/#do=cat&q=10&page=0

By DealDash -., Community Manager

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