I did not purchase a bidding pack when I signed up but yet, They Took 78.00 for my acaccount. How Do I Get A ReFund of My Money. Feel highly upset. Can anyone help me?

asked by Johnny A. on 1/9/16

1 Answer
Thumbnail of user davido9

Hi Johnny. Sorry for any possible misunderstanding. Please note that although signing up on DealDash is free, we have a pay to bid system where you must purchase a bid pack at first if you want to participate in the auctions. All purchases are made by users by selecting the item and entering payment details: http://screencast.com/t/cCUwHEZq5J

For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work

DealDash has a 100% money back guarantee on your first bid pack purchase. Please send an email with your user name to adrian@dealdash.com and I'll go ahead and refund your money.

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