Here’s what consumers have asked with answers from Costway staff and previous consumers.
HI, do you have the receiver's full name or the order number so that we can help you with this problems?
Hi Thanks for your message. We have three-month warranty. If you are not happy with the product without any quality problem, you must keep the original box and intact product when return. You can choose to return by yourself or ask for a return label. Note that return label will be charged accordingly. If the item damaged, we will offer you a satisfied solution, return for free, send a new one, or refund. If you have any other problems, pls feel free to contact us. Kind regards, Costway inc.
Hi, Thanks for your messga. Sorry for that there are too many RC drone and we couldn't confirm which one you are interested in. Here is the link of drone, could you please send us the item link so we can confirm it? If there is any problem, please contact us at service@costway.com. Kind regards, Nancy
Hi Thanks for your message. Our products are sale directly by factory, so it is at a good price and high-quality. We ship items by UPS or USPS, will ship out from our warehouse in CA the next day you place an order. How long it takes on the way according to the destination. Hope this will be helpful. Have a nice day! Kind regards, Costway inc.
Hi, Thanks for your message. Here is our item link of this product: https://www.costway.com/88-lbs-portable-heavy-duty-built-in-commercial-ice-maker.html This is our brand Costway. Our warranty is three-month. If you have any quality problem, please feel free to contact us at service@costway.com. Kind regards, Nancy