Hello, I would like to ask on your return police if I am not happy with the product?

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Hello, I would like to ask on your return police if I am not happy with the product?

asked by carmen m. on 1/28/19

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Nancy L. [Costway Rep] · Answer 1 · 2019-01-30T10:03Z

Nancy L. [Costway Rep]

on 1/30/19

Hi

Thanks for your message.
We have three-month warranty. If you are not happy with the product without any quality problem, you must keep the original box and intact product when return. You can choose to return by yourself or ask for a return label. Note that return label will be charged accordingly.
If the item damaged, we will offer you a satisfied solution, return for free, send a new one, or refund.
If you have any other problems, pls feel free to contact us.

Kind regards,
Costway inc.

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Hello, I would like to ask on your return police if I am not happy with the product?

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