Here’s what consumers have asked with answers from CitizenShipper staff and previous consumers.
https://citizenshipper.zendesk.com/hc/en-us/articles/203050235-What-does-the-driver-background-screening-report-on-
Hi Loren, Unfortunately, most of the reviews on this site are not accurate, and we have tried to respond and verify each one in order to solve any lasting issues. With Citizenshipper we verify our drivers with many screenings and background checks in order to guarantee a safe and reliable transport. While we understand that sometimes with shipping, unexpected delays occur, we will always be there through our support system should anything unforeseen happen. We will either help you relist and find a new driver immediately, or refund your booking deposit. You can read more here: https://citizenshipper.zendesk.com/hc/en-us/categories/200257625-Questions-About-Shipping
Drivers arrange and agree to payment with the shipper after the bid has been placed and accepted. There are many different ways you can get paid as a driver. If you have any more questions about what it is like to be a driver on our site please feel free to visit CitizenShipper's Zendesk site and look through all the articles we have on being a driver.