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Your company customer reviews are horrible. What guarantee do I have that you will provide the service I'm paying for?
asked by Loren t. on 12/28/17
1 Answer
Hi Loren,
Unfortunately, most of the reviews on this site are not accurate, and we have tried to respond and verify each one in order to solve any lasting issues. With Citizenshipper we verify our drivers with many screenings and background checks in order to guarantee a safe and reliable transport. While we understand that sometimes with shipping, unexpected delays occur, we will always be there through our support system should anything unforeseen happen. We will either help you relist and find a new driver immediately, or refund your booking deposit. You can read more here:https://citizenshipper.zendesk.com/hc/en-us/categories/200257625-Questions-About-Shipping
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