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Hi. Has anyone had any problems with Chewy.com not refunding your money to your credit card?
asked by Susan P. on 9/3/15
4 Answers
No trouble at all. They have the best customer service/replacement/refund practices I've ever encountered. By all means, contact them again if you're having an issue.
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I have only had an issue one time with the quality of a dog toy. When I reached out to customer service they responded quickly & immediately sent a replacement. I have only heard good things about them.
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Been using them for 4 years and have never had an issue, customer service is top notch....
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Chewy.com is great. You should have no problems with them regarding returns.
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