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Jan W.

2 Level 2 Contributor
  • 8 Reviews
  • 35 Helpful Votes
  • 0 Thank Yous

Experience: Relationships, Food & Drink, Computers & Technology

Member since April 2018

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8 Reviews by Jan

• Updated review
I have used Fresh several times now and, overall, I find them to be inconsistent. Sometimes the packaging is appropriate, and sometimes it isn't. On a good day, they insulate frozen foods well, even including a frozen water bottle for extra protection. Today, the items were over packed in paper bags, and the water bottle was defrosting all over the bags. Drivers are supposed to wear masks, but that practice is nothing you can count on. Today's driver was wearing the mask under his chin. They have arrived on time for all deliveries, so that is good. However, you never know when, within the 2 hour time frame, they will come. Also, one time they made an inappropriate substitution for an ordered food item. I learned to be cautious of ordering some items they say are in stock. Customer service has been responsive, and that's a positive. But, overall, they are too frustrating to deal with. I subscribe to Instacart, and they have had challenges, but I will stick with them exclusively. There are more positives for me with Instacart than with Fresh.
Really Good So Far
• Previous review
My biggest difficulty with Fresh to this date has been the inability to get an appointment. I turned to Instacart and will continue to use them for some things, although I like the simple ordering process with Fresh. For my first order with Fresh many weeks ago, an item was not delivered and customer service was easily available by phone; I received a refund. I would have continued to use them regularly, but no appointments were available. I now have used Fresh twice in the last two weeks with many appointment choices in my area. I am giving 5 stars because of accuracy/promptness of the order and excellent packaging. We are hitting really hot weather in N. Texas, and I am very impressed with the care given to frozen food. I have received today ice cream as well as other items that are frozen solid, just the way I would want them if I had shopped for myself. There was even a frozen bottle of water included that I know was an effort to keep things colder. Great job!
I have had approximately 11 shoppers now. Most of them have been professional overall. Several of them are people I would like to have again, although I have never had one shopper twice. I used Instacart about three times before I bought the year's subscription for $99. I found customer service not responsive prior to buying the subscription. Since the subscription, they have been easy to reach, both by e-mail and phone. The agents have been professional, friendly, and helpful. I need this service during Covid and try to be compassionate toward the shoppers as well as a healthy tipper. Overall, I am happy with the service. The current complaint is a technical one: The "add" to the order button has not work for a week. The tech service seems to be slow in general or just overwhelmed. Other than that issue, the system has worked well.
I didn't find the site to be particularly well-organized. Navigation was cumbersome. It's important to know that if you want to delete your account, you have to go through "administration." You should be able to self-delete. Perhaps new nurses or students may find the site helpful to connect with a community. As an experienced nurse, I did not find much of interest.
I only regret I took so long to make a switch. I've used IE for years, then just recently did some reading and found out it isn't even consider to be a browser any longer. Also, it isn't considered to be web safe. Supposedly Edge is making changes, and I didn't want it anyway. I also didn't really want Chrome. I did some reading about Firefox and made the change. Wow! Compared to IE, it is fast and smooth. I feel like I have a new computer. It was easy to look up how to sync Favorites from IE. It took a matter of seconds, and I was set. I love this browser enough to write a glowing review. I have a Dell PC.
I belonged to this site four years ago. I met one man in person. He and I went through an appropriate meeting process, i. E., exchanging messages on the site, then moving to phone conversations, to finally meeting in person. By the time we met, we had gotten to know each other, and I knew I was meeting a nice person. We were not a romantic match, but I am glad I met him. I also got to know on the site a nice man who is out-of-state. Again, we went through a meeting process that took a little time and that has resulted in being phone friends. Fast forward to the present experience: What a waste of time. I had hoped to make friends to use the chat feature with now and then. I found out quickly that "chat" to the present men means sex chat. I became open to possibly meeting someone and then discovered that no one wanted to use the site to get acquainted. They wanted to move immediately to an exchange of personal contact information. One man actually became very annoyed because I did not want to meet immediately after just saying "hello" to him. It became bizarre to watch men share way too much personal information quickly, such as phone numbers and last names. One man even wanted to send me his web page (with last name, address, phone number). These men are foolhardy to think that women don't stalk men or become otherwise potentially dangerous. Their lack of personal boundaries was alarming. Then there were the sexually inappropriate messages, of course. I made the mistake of paying for six months, as it seemed more cost effective overall. I didn't make it to three months. It was a disgusting experience, and I don't recommend the site to any woman who is seeking quality men. The lack of patience regarding getting to know someone was appalling, and the men felt predatory very quickly. I hung in there as long as I could and even shared in my profile the expectation of personal boundaries. I am not sure many men there even knew what that meant. Another reviewer called the site a hookup site. I would agree.
Years ago when the site was new, it was a decent place to meet real people. I live in a metropolitan area where a lot of people used the site. A couple of years ago, I joined again and found the experience to be very different. Fake profiles seemed to be the overwhelming find, and I learned I couldn't trust being contacted. I thought at the time that Match doesn't even bother to monitor for fake people. I began asking the "person" things that a local person would know about my area and suspected that maps were being used to pinpoint major streets and so on. Match was a big waste of time and money. I would never recommend the site now.
I have been a regular Chewy customer for over 3 years. Not only are prices and delivery great, they have the best customer service around. No phone trees for them... a real person answers on the first ring. Also, these people love what they do and seem to like their customers. I can't say enough good things. The only downside is that if they have a warehouse in your state, you do have to pay tax on the products. The upside for me is that I live about 30 minutes from a warehouse. I sometimes get my order the very next day.
I paid for six months to keep score on my levels. I was also very interested in writing quizzes. $20 for six months isn't a bad price, but I eventually thought what do you really get? I won't be renewing. I was excited about quiz-writing but quickly found out how cumbersome the process is and how picky editors can be. On "movies," where I wrote two quizzes, the same editor was polite and generally fair. I did think the standards are not consistent and are dependent on the person editing. I put some work into my quizzes and am a good writer. However, I have taken movie quizzes that I thought were, well, junk and wondered who did the editing. On "television," where I wrote one quiz, the editor was unreasonably picky and came across, for online, as curt and rude. That person greatly dulled my enthusiasm for the site, and I won't spend any more time contributing quizzes. I have a lurking feeling that it helps to be part of the writing "clique." If you enjoy writing, I strongly recommend taking your talent elsewhere.

Jan Has Earned 35 Votes

Jan W.'s review of Fun Trivia earned 20 Very Helpful votes

Jan W.'s review of AllNurses earned 4 Very Helpful votes

Jan W.'s review of Mozilla Firefox earned a Very Helpful vote

Jan W.'s review of BBPeopleMeet earned 4 Very Helpful votes

Jan W.'s review of Chewy earned 3 Very Helpful votes

Jan W.'s review of Match earned 3 Very Helpful votes

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