How easy is it to get a hold of customer service at Bikeinn?

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How easy is it to get a hold of customer service at Bikeinn?

asked by Melissa K. on 6/16/20

7 Answers

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Joe E. on 9/20/20 · Answer 1 · 2020-09-20T04:26Z

Joe E.

on 9/20/20

Impossible- tried contact via web page, twitter, facebook, google reviews and trustpilot, all recieved the same BOT answer requesting me to contact the company to resolve the issue but not providing a method to contact them.

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Sean C. on 8/5/20 · Answer 2 · 2020-08-05T01:54Z

Sean C.

on 8/5/20

Easy but getting them to respond to you query is different. You are sent personalised automatic responses and worn down until you give up.

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ben m. on 7/22/20 · Answer 3 · 2020-07-22T03:34Z

ben m.

on 7/22/20

Same day response during business hours, remember they are in Spain

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Scott B. on 7/9/20 · Answer 4 · 2020-07-09T09:32Z

Scott B.

on 7/9/20

I could not receive a reply from customer service.

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Chris V. on 7/7/20 · Answer 5 · 2020-07-07T10:17Z

Chris V.

on 7/7/20

Customer Service is basically non-existent. Save your money. They are not legit.

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Andrew W. on 6/25/20 · Answer 6 · 2020-06-25T02:40Z

Andrew W.

on 6/25/20

They do reply, but their command of English is not good and their policy seems to be to fob off any complaints by requesting more and more detailed information about the most trivial problem. Avoid at all costs!

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Kendall R. on 6/16/20 · Answer 7 · 2020-06-16T05:15Z

Kendall R.

on 6/16/20

I cant reach them! They won't return my emails and they have no phone #.

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