Bought a pair of RockShox Revelations for a great price, paid for DHL due to their reputation. After purchase i saw a few bad reviews online. Package sat in "being prepared" for two days and i started to panic. I contacted customer support and they replied within the day. Package was sent the same day and arrived a week later to Australia from Spain. Be patient, COVID is affecting everything at the moment. Pay extra for quality delivery i. E DHL. Very happy, came in full retail packaging as well, great customer service. Would shop again.