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Here’s what consumers have asked with answers from Berrylook staff and previous consumers.
Sorry, I actually received my item. Looked nothing like the photo on their site. I ordered a size 5x and received a medium/large, they cut the size tag off. Item was advertised as cotton, but was 100% polyester. Just be sure you report to better business bureau. They are a bad, dishonest company.
There are some addresses on the BBB website but the best way is to return the package to the address on the package. After my research I believe this business and it's numerous satellite companies are operated out of some guys garage and ALL orders are passed through to a company in Hong Kong. The best way to return a package is by taking a picture of every detail and refuse it unopened. Mark it REFUSED and turn it into your post office. Note the tracking number on the package, taking pictures. Periodically track it on USPS tracking site and take screen pictures of its progress. If you open the package, expect to pay $25 - $45 to return it. However take pictures of all the contents and be sure to add a new tracking number and monitor its progression on the USPS tracking site. Take pictures of ALL mailed or returned packages. Contact your credit card company IMMEDIATELY and file a claim. You will need all this information to support your possition.
1) The merchandise is garbage quality! 2) IMPOSSIBLE TO GET INFO HOW TO RETURN THE GARBAGE! 3) iF YOU LEAVE YOUR PHONE NUMBER THEY WILL CALL YOU BACK! You WILL get a phone call from (607) 214-3005, STAY AWAY! THEY WILL ASK YOU FOR CONTROL OF YOUR COMPUTER AND WITHIN 30 MINUTES YOUR CREDIT CARD WILL MAKE PURCHASES IN MINNESOTA AND ARKANSAS! THE LYING SCUMBAG SAYS HE WAS CREDITING MY PAYPAL ACCOUNT... INSTEAD HE MADE THREE $47 CHARGES AT THE SAME TIME.
Dear customer, We do love to help you, but could you please provide us your Order number? And the problem with your order to review@berrylook.com so that we can confirm with relevant department and can check your order to answer your questions immediately and correctly. Thank you and Have a nice day!
"Dear Customer, Good day! For your order: E1525907 Thank you for contacting us on this matter. We are glad you received item(s) and we sincerely apologize for the trouble this has cause. Kindly tell us the exact SKU# of the item that does not fit? Once we received your response, we are more than glad to assist you. Looking forward to your reply. Thank you! Have a great day! "
Dear customer, We found that you already have reviews on site jabber and we are deeply sorry for the inconvenience We do love to help you, but could you please provide us your Order number? And the problem with your order to review@berrylook.com so that we can confirm with relevant department and can check your order to answer your questions immediately and correctly. Thank you and Have a nice day!
Dear customer, We found that you already have reviews on site jabber and we are deeply sorry for the inconvenience We do love to help you, but could you please provide us your Order number? And the problem with your order to review@berrylook.com so that we can confirm with relevant department and can check your order to answer your questions immediately and correctly. Thank you and Have a nice day!
